Return & Refund Policy

Return Eligibility

• • Returns accepted within 7 days of delivery
• • Products must be unused and in original packaging
• • All seals and labels must be intact
• • Original invoice must be included

Non-Returnable Items

• ✗ Products with broken seals or damaged packaging
• ✗ Used or consumed products
• ✗ Products without original packaging or labels
• ✗ Items purchased during special promotional sales (unless defective)

How to Return

1. 1 Contact Us: Email us at rikaayuhealthcare0@gmail.com or call +91 98378 20854 within 7 days of delivery
2. 2 Provide Details: Share your order number and reason for return
3. 3 Get Approval: Our team will review and approve your return request
4. 4 Ship Back: Pack the product securely and ship to the provided address
5. 5 Receive Refund: Once we receive and verify the return, refund will be processed

Refund Process

• • Refunds will be processed within 7-10 business days after receiving the returned product
• • Refund will be credited to the original payment method
• • Shipping charges are non-refundable (unless the product is defective)
• • Return shipping cost to be borne by customer (unless product is damaged/defective)

Exchange Policy

We currently do not offer direct exchanges. If you wish to exchange a product, please return it for a refund and place a new order for the desired item.